alt Hacker NewsI'm hearing echoes of half the engineers and product people I've worked with in my career in tech:
"Oh, that's an edge case. 0.1% of users will encounter it. P2 bug, not a ship blocker."
I'm hearing echoes of half the engineers and product people I've worked with in my career in tech:
"Oh, that's an edge case. 0.1% of users will encounter it. P2 bug, not a ship blocker."
The point is, they aren't wrong. You will never get rid of all such edge cases... and even if you could, you couldn't afford to do so. The responsibility to make the larger process resilient to those types of bugs must exist somewhere, and at a higher level than engineering.
What's described here is not an engineering failure, but a process failure.