alt Hacker NewsIn my view there are three takeaways from this, all of which are correct:
1. Already strained government services need to bear increasing input, affecting waiting times and employee workloads, which is bad.
2. LLMs are empowering citizens to appeal in a social security landscape which often require expert-level knowledge to navigate, which is good.
3.This phenomenon says more about the complexity of our social security systems than it does about LLMs, hopefully prompting our governments to review and start thinking about social security reform.
Replies
You forgot:
2b. LLMs are empowering bad actors to exploit loopholes and collect benefits they're not entitled to.
The assumption from a lot of commenters seems to be that these are all legitimate claims and appeals, not a gold rush to get money from the government while the getting's good. In the end it will be the good faith actors that suffer - both those relying on these benefits to survive who will have to jump through more hoops to prove it and those funding the system with their taxes.
> hopefully prompting our governments to review and start thinking about social security reform
I see the opposite, where LLMs and purchased datasets will make it easier for governments to create additional barriers for taxpayers seeking welfare.
>2. LLMs are empowering citizens to appeal in a social security landscape which often require expert-level knowledge to navigate, which is good.
Including Voter Roll Purge requests? That’s in the paper as well.
Child protective services has a tip line.