alt Hacker NewsI disagree - this doesn’t make it more accessible for people who don’t have the means, it drowns the receivers in bureaucracy and forces them to do orders of magnitude more work out of a lack of understanding. It’s debatable whether or not these systems are built in good faith to allow benefit claimants to appeal or not, but what will happen here is the appeals process will be clamped down on, hard and heavy.
It’s the equivalent of downloading the entire source code of chrome to access a website. are you entitled to do it? Absolutely. Is it a gigantic pain in the ass for the person who has to serve you the 2GB of source code from their git mirror? Yep
>it drowns the receivers in bureaucracy
Huh, the receivers in this case are the bureaucracy. The senders are the one that has to navigate said bureaucracy.
So, the entire thing is a wash. The systems are complex and confusing, many of them likely by design. Getting an appointment in some of them can take months. Knowing what you actually need can be daunting as quite often there is a byzantine set of requirements that depends on your exact situation and any missed information could take weeks or months to get another visit.