> I was taught that anger isn't an emotion.
Yes, this is a school of thought I've seen in a few communication circles. It's not entirely accurate, but it's a useful exercise. They teach that anger is really a derived emotion, and is a result of a fundamental emotion, coupled with a narrative in your mind. The fundamental emotion is the real one, and the narrative in your mind maybe inaccurate. As a result, when you're angry, examine that narrative and ask: "Is this the only narrative that fits the data points?"
There have been occasions where I felt instant anger as a result of a stimulus, and there really wasn't a narrative behind it.
But those are the exceptions. In well over 95% of the cases, it is a derived emotion.
Related: A lot of people really seem hardwired to blame. When something goes wrong (at work, in their life, wherever), they seem to be incomplete if they can't find someone to blame. They often refuse to accept that "Accidents can happen."
Separating the act of "solving a problem" from the act of "blaming someone" was something I learned early in my career. It's useful to know which people you work with are those who can't distinguish.
Pro tip: Never work for a manager whose first question when something goes wrong is "Who owns this?" It's OK to get there eventually, but not the first impulse.
> Never work for a manager whose first question when something goes wrong is "Who owns this?" It's OK to get there eventually, but not the first impulse.
I worked for a company that this was never asked, because we already knew.
Every task/bug/feature had an "owner," before any work was done on it. We had this insane JIRA ticket workflow that was designed to force someone to be in charge of every item. You couldn't just put something down, and walk away.
It was a pain, but when problems happened, there was never a "blame game." We would just figure out if there was a root cause. If it was someone's mistake, they might be made responsible for fixing it, but if we felt they were in over their head, we'd pitch in, and help. Everyone was always responsible for rolling up their sleeves.
People who pointed fingers, did not do well. People who broke stuff, seldom suffered, unless it was a habit, but people who fixed stuff (including stepping up, and taking the rap) would get kudos.