alt Hacker NewsDO burned me recently due to their unwillingness to handle DDOS attacks: "The best we can do is change your IP." Thanks guys.
Switched to OVH immediately.
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I migrated a client off for the same reason. The “app platform” ran behind Cloudflare, but they run the Cloudflare, so I couldn’t put it behind my own Cloudflare, nor could I configure it and solve the problem. Moved the entire thing to Hetzner, fast. What a week.
They're also too stupid to understand that they've been dropping UDP datagrams with src port == dst port and < 1024. This obviously breaks IPsec IKE. I showed them dummy traffic captured with netcat and tcpdump, but they refused to admit they caused the problem. They repeatedly claimed to see nothing dropped between the pcap files, that I was doing it to myself with a firewall that wasn't even enabled, or that this is just how a network is supposed to work.
I tried to warn them that they were hosting a phishing site once and they weren't very receptive.
Otherwise, I hosted a site with them for years and all went well.