Althought I agree with the first point of the author that FTS is underrated in this new RAG-first framework, the whole article really hides all the problems with RAG-pipeline and kind of hand wave everything.
If you are building a RAG pipeline for your company and are struggling like me, I would recommend this author that has whole series on entreprise documents (start with the one from May 22nd): https://towardsdatascience.com/author/angela.shi/page/4/
Note: I am not the author, just got her article in my newsletter and found it useful.