Movies are made by professional videographers that take care to limit the downsides of low fps, such as stuttering (still, sometimes movies will pan too fast and the stuttering makes it painful for me to watch). YouTube is very different, there are lots of amateurs and many of the videos don't need to make people feel like it's a movie. It doesn't seem the soap opera effect really applies when it's just a guy showing actual real life (and there's no interlacing like with old soap operas). For this reason, I've always found 60fps better on YouTube. Lower fps doesn't look more sophisticated imo, it usually looks worse unless it happens to be done by a good videographer that wants it to look like a movie. It's especially terrible for things like action content (mountain biking, karting) or things like fps games, where the higher frame rate helps a ton with all the fast motion. This happens to be a lot of what I watch on YouTube.

The way I see it, unless you are specifically going for the "movie" look and take care to work around low fps like videographers do for movies, then higher fps is probably better.