alt Hacker NewsThis is uncharitable, rude, and pretty baseless. Unless you have a lot of direct, personal information about GitHub engineers, they’re dealing with a huge spike in traffic.
Is their uptime acceptable? No. But personal attacks aren’t necessary or constructive.
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The phrasing could have been better, but we've talked as a team about cancelling a $100k/yr contract nearly half a dozen times the last year, and the only thing keeping us from doing so is various "compliance" issues, and to a lesser degree the friction from physically moving. That's a tenuous moat, and if I were a GH PM I'd probably want to know that the current instability is somewhere near critical mass.
How low would uptime have to get before you'd consider holding the engineers personally responsible for it?
Please, read between the lines. Github actions has been a mess since 2019 at least. None of the instability is new, before this unprecedented growth (for a service that's supposed to scale horizontally) the excuse du jour was the azure migration, before that it was the high rate of shipping post acquisition.
Core parts of the product, like navigating to individual files in a code review, are broken