alt Hacker News> Like needing a smartphone to read a menu at a restaurant,
Every restaurant I’ve been to like this has a menu somewhere.
> or replace a lost credit card.
The phone numbers never stopped working. You just stopped calling
> Like needing a smartphone to read a menu at a restaurant,
Every restaurant I’ve been to like this has a menu somewhere.
> or replace a lost credit card.
The phone numbers never stopped working. You just stopped calling
> The phone numbers never stopped working. You just stopped calling
The bank managed to not fix the problem the last 4 times my grandmother called them. Every single problem required an appointment to fix (I suspect they're not even allowed to do anything with any account over phone given how many times this has happened).
Yes, her bank is bad and I've told her to switch. But I wouldn't expect any other bank to actually have good customer service.