logoalt Hacker News

rcxdudeyesterday at 9:33 AM1 replyview on HN

The fact that it's a VPN is also pretty important, despite the utility of it also dealing with NAT headaches for you.

The main selling point is acting as a relatively efficient private overlay network, giving you a consistent private network even as devices move between different internet connections. (Something that NAT makes a bit harder but you don't get for free even if NAT isn't a factor)


Replies

TZubiriyesterday at 7:40 PM

I see it now, it's a bundle of both the practical and security aspects. I think the security aspects serve mostly as a marketing tool, potentially serving users who truly need a VPN.

But if I see a user that exposes a server without a dedicated IP address, and they use tailscale for this, the way I would describe it is that they are adding a third party node that routes traffic for them (just to provide multiplexing), so in terms of security, it's an additional unnecessary man in the middle. It's a testament to the marketing team that they are able to sell it as 'added security'. It's hard to know exactly how such open infra technologies are used, but I get the feeling that a good part of the customer base is buying tailscale to patch up a bad infra decision, while being (self) deluded into thinking that their system is very bleeding edge and secure.

Props to tailscale actually, lots to learn here, the lesson is to let the client save face and sell your tech not as something that fixes an embarassing mistake, but as something that's a bit opaque, high tech and implements security protocols, even if performatively.

Bonus points if there is upsell or onramp into actually sound technologies, like eventually you have to drop the whole tailscale thing and help the client actually get an IP address right? Or maybe even onboard the rogue ddnsed service onto the organization's existing ASN. It's a hard sell because the best solution in that case actually removes the product from the organization altogether, but I can imagine ways were the product stays in a non-central, QA-like sidechannel.

show 2 replies