These aren’t your typical refrigerator or freezer, these facilities have walk-ins or purpose built cold storage with multiple evaporators and condensing units. A building automation system is pretty standard for most buildings above a certain size, and monitoring and controlling the refrigeration is usually a part of it.

Unfortunately, I would wager that all BAS software is full of flaws and holes, allowing access to it for the public internet seems like a bad idea. I need to be on my company VPN to access our locally hosted BAS front end (which I have authorized access for) which seems like the bare minimum security.