alt Hacker NewsWe have had this same experience, and it's a big reason we chose to go open source and make it easy for teams to migrate their business logic onto our SDK instead of requiring them to adopt a new system. By targeting a more foundational layer, we aim to be a part of that "built it yourself" system instead of replacing it.
This is a strategy I’m taking as well. Build the tooling that can be integrated into anyone’s platform, over some all in one system that inevitably won’t check all the boxes.