you aren't the only one with this issue. many other people I've heard had a similar issue with anthropic billing. I also had a weird edge case behavior around billing where it blocked my usage due to an unpaid bill but then also wanted me to pay for that blocked unavailable usage when I would reinstate my account.

I am disappointed in how anthropic handles billing, and is using AI sloppily for customer service around here. Very unprofessional, and at this point since its been well known and shared, it also is feeling unethical.