I use Obsidian as my personal CRM, and I get this a lot.

It feels like people put more value on memorizing facts than writing them down, as if it’s somehow more noble to remember something about someone, but if you write it down to not forget it, it’s suddenly not as valuable a gesture.

I never understood that.

I had a problem (bad memory), I cared enough to find, and create a solution, and consistently use and maintain it, it’s way more work that I’m putting in to make sure I remember things about the people I care about vs just having it memorized better than another person by the virtue of my genetics.

This is not a criticism or a shot at smugglerFlynn here though, they already said they’re not the target audience. It’s just my personal experience and this looked like a good starting thread to post it under.