> i hate being jaded because you can see where things are headed every time on repeat, but i also hate the term "power user" carries a lot of pc gamer energy and i simply could never assess that i know more then the next guy for certain.
That's fair. In this case though, the divide is pretty massive and also important. A lot of people couldn't tell you what a browser is. They just know what button to hit to make Facebook appear on their screen. A few would know what a browser is, but couldn't tell you what engine it used or why that would even matter. Many of the folks around here know about browsers in a way that goes far beyond what is typical. We've sought out and experimented with several. We've written websites, extensions, and applications for them. We understand how browsers work, and the standards and protocols involved in what they do.
The result is that we tend to hold stronger opinions about web browsers than many others would. Our knowledge matters especially to Mozilla because the user who couldn't tell you what a browser is isn't going to bother going to their app store and searching for a new one. We are the ones who go to our friends and family and tell them about Firefox. We encourage them to install a new program on their devices and to learn to recognize and use an unfamiliar icon whenever they want to search "The Google". The more users like that Firefox pushes away, the more they'll miss out on the benefits of that kind of evangelism.
It used to be a whole lot easier to recommend Firefox. I could tell a moderately skilled person to download it and install it. If someone weren't comfortable with downloading and installing software I could install it for them plus an extension or two in just a few minutes. I knew firefox would work for them, and not try to exploit them. That's no longer the case.
Now firefox provides an enshittified product out of the box, and every update threatens more harm. While I might be willing and able to keep an eye on whatever new bullshit Mozilla pushes and make a bunch of config changes and customizations to work around it, I can't expect my less technical or passionate friends and family to do that.
I’m sorry, but this is not my experience at all. The process of installing and using Firefox for a non-technical user is no different from Chrome: both give you immediate access to search, both offer to sign you in for cross-computer sync, and… that’s pretty much it.
I have gotten most of my family and friends to switch to Firefox, and I have never gotten a Firefox-specific complaint or question that I can remember.