Who complains about sync thought? What tilts me is Pocket, AI features, integrated ads, and a plethora of other random acquisitions and side projects that constitute outsized expenses yet do zilch to drive adoption.
I also used to be a Thunderbird lover, but I was forced to ditch it due to crippling freezes, crashes, and slowdown when you have a lot of emails. Mozilla just feels like an awful steward of their projects at times.
EDIT: I also subscribed to Mozilla VPN for almost two years and was forced to ditch that too, due to... solvable technical issues, again. Mullvad was just a greatly superior product for the same price. I still use Firefox for all my browsing on desktop and Android at least.
Totally agree they lose focus and spend a lot of time on things that are questionable. But again, they do release things that are super useful. There are probably people out there who like pocket. As for AI, as much as I was raising my eyebrow, I watched a whole threat of people the other day raving about Kagi’s AI implementation. Maybe Mozilla will make something useful shrug