You should. It's their fault for picking a bad vendor. It's their fault for not finding someone with taste to solve the problem. Fundamentally its their business, pretending you can blame someone else for your ultimate accountability is stupid.
Nobody is forcing you to take poison, and saying "Well Microsoft promised me it isn't poison!!!" at this point, decades into it selling poison, doesn't make much sense.
I think that we need to start blaming vendors for blatant lies. Systematically, again amd again. And actually punish them.
Somehow the "accountability" shifted from meaning "being reaponsible for not defrauding, lying" into "it is fault of people who were lied to".
Thats a fraud and host of other charges with that poison, and I see no difference with overhyped llms.
You are not correct.
They didn't pick the bad vendor, the herd did. They all go to the same conferences, attend the same vendor lunches and buy the same garbage. And today, most of the IT managers are not technical at all. They have art degrees and have never been technology practitioners.
Literally anyone off the street can be a "decision maker" in technology today. Just buy what everyone else is buying and collect a huge paycheck while working remote. People who understand tech and sort of know what they are doing, are not included.
That has been my experience.