alt Hacker NewsYou should do some reading on the birth of ecommerce. This was a very explicit tradeoff that these businesses decided to make. That's why free returns are pervasive.
Now whether it's a good thing wrt the environment etc...
You should do some reading on the birth of ecommerce. This was a very explicit tradeoff that these businesses decided to make. That's why free returns are pervasive.
Now whether it's a good thing wrt the environment etc...
I'm aware of how ecommerce got started. The fact that some businesses did the math to estimate that only a small percentage of customers are assholes, doesn't mean they aren't assholes. With apologies to patio11, "The optimal amount of return abusers is non-zero."
Buying 3 new-in-box $1000 cameras and returning 2 of them covered with your smudgy fingerprints is abuse, no matter how you slice it. If everyone did it, those cameras would cost twice as much. I'm saddened but not surprised people are defending that behavior here.