Surely the author must have anticipated some heightened level of risk in pegging important parts of his personal and business life on a nonstandard TLD like this.
It's a pretty bizarre exception to the normal, intuitive ways that domains work.
I'll admit that it's a crappy situation and I would be frustrated in his place. But if I were in his place, I probably would have also thought it prudent to have a backup plan.
.name is in no way a "nonstandard TLD." It has been in existence for a quarter of a century and was part of the first batch of new gTLDs approved after the dot-com boom had begun, in 2000.
For the first couple of years of .name's existence, it only allowed registration of third-level domains, and the ability to register second-level domains was added later (and only if no third-level domains existed for that second-level domain).
The author is in no way at fault here, and I don't think I would have assumed there was a heightened level of risk if I were him.
> nonstandard TLD
What exactly is non-standard about an ICANN-approved TLD? Yes, the multi-level structure is a little odd, but given that ICANN approved it in the first place, one has a reasonable expectation that they would work as advertised.