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hn_submittoday at 2:36 PM8 repliesview on HN

Companies are totally blind to the fact that A.I. is a complete turn-off to many customers. Not having / using A.I. may even become a unique selling point in the future.


Replies

cosmic_cheesetoday at 3:10 PM

The thing is, all they really have to do is add an off switch for AI features so they’re not taking up space in the UI and aren’t consuming any extra resources. This toggle should also hide aggressive AI promotions in places like launch screens.

That alone would be enough to make most with a distaste for AI happy. It doesn’t have to be binary, but no, it gets shoved down everybody’s throat whether it’s wanted or not, and that’s how you induce fatigue.

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infectotoday at 2:54 PM

I would love to have codex plugins into libreoffice like m365 office.

The issue with M365 and MSFTs implementation is they did clipping all over again. They force you in the most useless ways.

wat10000today at 2:55 PM

How many, though? It looks to me like the anti-AI crowd is not all that big, but it’s a bubble so they think everyone thinks that way. Especially if we’re talking about people who are so rabidly against it that they’ll get upset about optional AI features that are completely ignorable.

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deweytoday at 3:02 PM

Most people don't care that much. When I read some comments on Mastodon I get the impression that people absolutely hate it, then I'm reading some comments on X and people love it and build things with it. Then I'm talking to friends and they are excited about what ChatGPT can do for them and don't even think about the bigger picture outside of a "AI will take our jobs haha" joke.

Aurornistoday at 3:04 PM

> Companies are totally blind to the fact that A.I. is a complete turn-off to many customers.

In a normal office environment I would guess most people actually want more AI features.

Most people aren’t passionate about hand writing their best TPS reports with carefully crafted prose. They want to get their work done as easily as possible at their job so they can go home on time.

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matthewmc3today at 2:43 PM

Conversely, a no-AI ethos is one that will very likely need to be walked back at some point in the future for tech products. AI isn't going anywhere, so finding ways to use it constructively with your product is going to be a far better long term strategy. For now while it's new and scary and there's a lack of regulation and governance and ethical considerations - I can see why an anti-AI stance is popular, but it's not durable long term.

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anthonypasqtoday at 3:49 PM

I have an app with several AI features that I will not mentioning use AI at all because its completely irrelevant and the users will hate it for no reason.

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