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junofantoday at 8:06 PM2 repliesview on HN

Eh, I tried in 2017 with BA when their system went down and received nothing. There was magically a Black Lives Matter protest at Gatwick (or maybe LCY, can’t remember) on the same day, which isn’t covered apparently.


Replies

petercoopertoday at 8:42 PM

I believe the compensation part only kicks in if it’s the airline’s fault.

show 1 reply
illwrkstoday at 8:43 PM

I think the qualifying rules may have changed since then.

The legislation is on the link below, it might be worth a once-over with your chat bot of choice to understand out if your circumstances are covered:

https://www.legislation.gov.uk/eur/2004/261/contents