logoalt Hacker News

AnimalMuppettoday at 9:09 PM1 replyview on HN

> In particular it pointed me to authority docs declaring that if a flight is 5+ hours late, you can refuse to fly, reclaim the money and exit the airport.

What jurisdiction? EU? (I would love for that to be true in the US, but I bet it isn't...)


Replies

ericmaytoday at 9:34 PM

I just did a Google search[1] and here's what I found:

  - US airlines do not pay cash for delays
  - You’re entitled to a full refund for a significant delay if you choose not to travel
  - Full refunds are paid within 7 business days for cards (20 calendar days for other payment methods)
  - Paid extras (baggage, upgrades) are refundable if you didn’t receive them
  - Airline policy dictates reimbursement for meals, hotels, and other expenses after a delay
"A refund for significant delays or changes to your flight: You are entitled to an automatic full cash refund (including taxes and fees) if your flight is "significantly changed" for any reason, and you turn down a rebooking offered by the airline. Airlines might push you to accept vouchers and travel credits, but you are entitled to a cash refund. If you do not want a voucher, just tell the airline you prefer to be refunded in cash."

  - Delays your departure or arrival by 3 hours for domestic flights and 6 hours for international ones,
  - Changes to your departure or arrival airports, 
  - Increases the number of connections 
  - Downgrades your class of service
  - Changes your flight to different airports or aircraft that are less accessible for persons with disabilities."
[1] https://airadvisor.com/en-us/flight-delay-compensation
show 1 reply