The fact that Lotus Notes offered attachments with e-mail wasn't as novel as the article suggests, to anyone who had been using uuencode (since 1980) or fidonet (1985).

I have fond memories of filling in time sheets on Lotus Notes. Although it's always an annoying thing to have to do, at least the Notes form that the local IT guy made for it allowed for retroactive changes and comments. Never had any issues communicating with finance over discrepancies or billing. And it synced from basically everywhere, using a 9600bps mobile dial-up connection if needed.