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dimitri-vstoday at 6:59 PM0 repliesview on HN

I think that ship has already sailed.

Customer Experience Quality In The US Falls To An(other) All-Time Low | https://www.forrester.com/blogs/cx-index-2025-results/

The part that worries me the most is our regulators and arbitration queues getting saturated with slop by people just letting AI agents run wild.