I've noticed my bank — a large well-known bank — has been closing a large number of physical locations and encouraging people to bank with their app. The app is convenient but this post points out the downside, that your money flow is now controlled by the app and the phone it is on. The bank in turn makes your access to your money contingent on you using a phone it requires.

Sure you can still go into a physical location but now instead of having two nearby locations I have to travel 1.5 times as far to the one location left near me.

A pattern I've noticed is that the physical world had the benefit of necessitating competition and distributed offerings by virtue of space and geography itself. The internet allows people to sidestep space, centralizing everything in that "internet space" and controlling access to the space. It shrinks the space in a lot of ways ironically, rather than expanding it.

Things could be different — for example, the hospitals could be saving your data on open records systems that they locally control using a standard protocol, akin to yesteryear. But they don't. They've closed their local records system and now hand it over to a private centralized EHR somewhere else that everyone uses.

Sure, a lot of things are better. But some things are worse, and worse in a way that surrounds certain fundamentals of functioning.