You raise great points.
Feel like this should be in their letters rather than (or in addition to) the threat of legal action.
It should be, but as Crapita are run by useless, feckless arseholes from top to bottom, it's not. You have my sympathies.
It could be worse, though, Crapita also run the civil service pension system and have completely fucked it up: https://www.bbc.co.uk/news/articles/c5yg54750gdo
It should be, but as Crapita are run by useless, feckless arseholes from top to bottom, it's not. You have my sympathies.
It could be worse, though, Crapita also run the civil service pension system and have completely fucked it up: https://www.bbc.co.uk/news/articles/c5yg54750gdo