The same argument was made when elevator operators went away.
Some things work well with automation (taxis, washing machines, copy machines) while others work better with humans (chefs, masseuses).
50 years ago, I would have needed to dictate this note to a secretary who would distribute a memo. Does it further isolate ourselves that we can type and communicate directly? Would 1980 uses think it was awful to us?
The same argument was made when elevator operators went away.
Some things work well with automation (taxis, washing machines, copy machines) while others work better with humans (chefs, masseuses).
50 years ago, I would have needed to dictate this note to a secretary who would distribute a memo. Does it further isolate ourselves that we can type and communicate directly? Would 1980 uses think it was awful to us?