> I’ll report back on the refund.

Good luck on that. I have sympathy for OP, but running ads is really hard. It's why most people set targets for things that happen in the app (OP updated to a target of winning a game, not just installing), and why companies have entire teams dedicated to monitoring Google/Meta/X ads. Trial runs are often thousands of dollars, and it's easy to evaporate money. I've made the same mistakes, and its why y-combinator strongly recommends against running online ads, especially in the beginning.