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ma2kxtoday at 9:04 AM0 repliesview on HN

I'm somewhat confused. Its an interesting posting but I'm not sure if I understood exactly where he was going with his "policy as code". He concludes "policy-as-code produce enterprise coherence with no central architecture function" to which I would agree but argue that he misses that today there is a lack of infrastructure / company as code. At least if you want to have an agent being able to solve or at least aware of the problems he begun with. Like the policies define the boundaries of our working environment but doesnt the work itself. This "know how" is mostly implicit for people but invisible to llms and limits the context frame in which the agent operates to its given prompt (and maybe restrained by the policies if they're in the context).

Like if I take his example: "Front-line staff may be skipping mandatory fields because the process adds fifteen minutes of friction to every customer interaction." First it's unclear whats the policy for those fields are when they are mandatory and also can be skipped. Then why are those mandatory if skipping them seems only lower friction with no other consequences? How should a model decide if it should enforce the policy for those fields, code an automation or just make them voluntary?