I think the problem is twofold:
One, the move to digital lives made digital surveillance necessary. It wasn't enough to check attendance at the local mosque/far right rally. Then, the counter-move to encrypted communication meant law enforcement now had to rely on metadata.
Second: A wanton disregard of the treasure that is digital data. Most people just don't seem to care. LG is snooping on you? I bet they won't see even a 10% drop in sales next year. When the citizenry as consumer blasts their data everywhere, it's hard to argue as parliamentarian that those same people want it protected. Now people use Apple Watches and Amazon Alexa in their own bedrooms! People say they want their data safe guarded, but their actions suggest otherwise.
It's exhaustion, it's impotence, it's desolate. But that's different than apathy. People care, they are just overwhelmed