Thanks! I was pleasantly surprised with how naturally a lot of email idioms seemed to align here. In retrospect, it makes sense if you think of human-to-agent communication as another form of asynchronous communication.
yep. as someone who is inbox zero and treats my inbox(es) as task management, it all makes sense to me!
yep. as someone who is inbox zero and treats my inbox(es) as task management, it all makes sense to me!