Why not use real email?
You mean giving each agent its own real email address? Startups like AgentMail are certainly doing that!
In our case, we wanted to borrow the UX of email (to be intuitive to knowledge workers) but not necessarily the implementation.
Was there a particular workflow you had in mind here?
You mean giving each agent its own real email address? Startups like AgentMail are certainly doing that!
In our case, we wanted to borrow the UX of email (to be intuitive to knowledge workers) but not necessarily the implementation.
Was there a particular workflow you had in mind here?