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Salesforce Global Outage

88 pointsby mabiltoday at 10:37 AM50 commentsview on HN

Comments

raffraffrafftoday at 12:15 PM

Have you tried turning it off and then on again?

> We're no longer pursuing restarts as a path to remediation.

Oh you have

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chasd00today at 11:40 AM

You can click on any of the instances and then the service that is down to read the updates. It’s not 100% clear but some sort of issue with a “legacy login service”. The latest updates say a fix is rolling out.

fhubtoday at 12:42 PM

Cause: Legacy Salesforce login service got into a resource-exhaustion cascade.

Fix: Rolling some unspecified fix they proved in testing out over the fleet seemingly very slowly (After their earlier attempts to roll something out faster failed).

Details at https://status.salesforce.com/incidents/20004433

cyberpunktoday at 11:04 AM

That status page is the most salesforce thing ever.

Scroll down. >_<

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mergytoday at 12:40 PM

Unplanned outage timing is never good but this is really not good.

https://www.salesforce.com/dreamforce/

Sept 15-17

AmazingTurtletoday at 11:30 AM

You better bet someone started their agents with a prompt "Make a salesforce clone but with 100% uptime"

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alienbabytoday at 12:06 PM

Haven't they got some kind of new fancy ai interface they can use to fix it?

arionmilestoday at 11:08 AM

This is certainly a unique status page.

danjctoday at 11:32 AM

It's dns isn't it

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adamw2ktoday at 11:15 AM

Perfect timing with Dreamforce this week.

ssk42today at 11:39 AM

My gut instinct is that this is about when all of their on prem servers were EOL and their /public cloud solution was required. This must have had something to do with that

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lrvicktoday at 12:50 PM

Seems it is back up now. Damn.

monkeydusttoday at 11:36 AM

Sam speaks at Salesforce.

Salesforce goes down.

No causation here...move on.

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ownerrtoday at 11:51 AM

Here is link to incident details: https://status.salesforce.com/incidents/20004433

jtrntoday at 11:29 AM

And nothing of value was lost. God, I hate everything about Salesforce. Sometimes I have to integrate against their services, and it is always a pain, not to mention what the core project actually is: optimization of marketing and spam.

mariopttoday at 11:25 AM

Could it be people doing Claude/GPT automations and they just can't handle it?

voidUpdatetoday at 11:34 AM

Wow, the intern must have tripped over a very big power cable this time

cmiles8today at 11:52 AM

Dreamforce, wake up. You’ve overslept!

Havoctoday at 11:33 AM

So I guess today everyone gets actual work done

aeneas_orytoday at 11:57 AM

It’s akways DNS or login

jackdeckertoday at 11:39 AM

Ah yes. Exactly what a status page should look like: an endless list of random ID’s that don’t mean anything and no information whatsoever

At least salesforce is consistent with their design language

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theshrike79today at 11:25 AM

Was it DNS? Any guesses? :)

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sparklingtoday at 11:23 AM

Remind me please, what are folks currently paying per seat for this glorified CRUD app?

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themgttoday at 11:33 AM

Never before in the history of global compute outages was so little lost by so many down servers, whose purpose was known to so few.

dborehamtoday at 11:11 AM

At least now we can figure out what Salesforce does.

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danvesmatoday at 11:37 AM

"Trust just got personal!"

gjvctoday at 11:08 AM

fucked

irregularbowelstoday at 12:59 PM

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WhenItRunstoday at 12:46 PM

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sick_of_sloptoday at 12:06 PM

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fr2029today at 11:25 AM

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mannycalavera42today at 11:55 AM

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