Kind of surprised they admit they're going to try restarting and see what happens. I'm sure it happens everywhere but nobody admits it.

> We've attempted a rolling restart on one of the impacted instances to see if that resolves the issue.

At least it didn't fix the problem so they can actually start finding the real cause.

> We're no longer pursuing restarts as a path to remediation.

This is a good example of why isn't the AI they sell telling them what's wrong? Why do they need to try restarting and "see if that resolves the issue"