alt Hacker NewsPeople keep asking for this w/ Codex, too, and I really regret that both labs seem inclined to listen.
If you ask a thinking/research type question in 'Chat' versus 'Work' mode in these products -- say, something complex about politics, or do a multiturn business strategy, or want to work thru a new concept, you get very different answers.
The harness, steering, etc. in the chat/reasoning products is so much better for this type of question (that doesn't require code as a primary substrate).
Even as someone who mainlines like, 7 coding agents at all times, I regret that productivity fever will mean the regression of think-first-act-later AI UX.
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GPT Chat seems smarter for business questions or planning that does not require iteration or wrangling data sources.
But Work gives the model a computer instance it can use for programmatic data access, API munging, etc.
Success cases I’ve had: chat - read the reports in my Gmail and put a counter proposal together.
Work - cross reference all the options with commute time using traffic aware map data. Ground it on drop off / pick up times from each option’s stated rules and hours. Create a table with commute and idle time break downs.
The fact that it doesn't work well today doesn't invalidate the user need. Not everyone wants a terminal style interface. Traditional UX makes more sense especially if say you are accessing existing plugins and say kicking off a scheduling task - no way would I want to do that via a chat interface if I have the option.
In one of the earlier iterations of this they at least made the UX distinguish Codex vs. ChatGPT which I really enjoyed.
I must admit I spent a little time in ChatGPT this weekend, thinking I was in Codex. After some unexpected behavior (disappointed) I realized my mistake.
I sometimes get very different answers if I ask the chat product the same question multiple times.
The fact that people asked for it means that there is a demand for it. Maybe you aren't the target audience? One size can't fit all. People just have to adjust and go.
I hope not Chat is still all you can eat and Work uses Codex tokens. I can see why they would want people to think they wanted this without thinking about how it currently works. If Chat starts eating tokens then there is not much reason to use Chat other than most people don't live in the command line like developers. Claude Chat / Cowork already eats tokens either way so not much of a change really. I have never used Work since if I want access to local files the CLI is a much better interface combined with an IDE, but can see the appeal to non-developers.