There was a push to take the Datadog/whatever dashboard, full of lots of different meters and graphs and numbers, and simplify it all down to a single, easy-to-read-at-a-glance number. Which of course loses all sorts of details on what's actually going on, but it meant that someone who isn't an expert in the system could at least know if something is up or not. That's the trade off, and Goodhart's law applies. The reality is you can't meaningfully boil a complex system down to one simple number. Expertise is still required, and as with all leaky abstractions, to do a good job, you really do need to dig into the systems guts and get your hands dirty and really get to know the details.