If a senior leader at Doordash swore to God that your sandwich would 100% guaranteed make it to you, regardless of whether or not there was a car crash, then yeah, maybe you should complain
Yeah I agree with you. If they made a specific promise to some unlikely case out of their control, then I would expect compensation.
Did Amazon make such a promise? They didn't as far as I know. My understanding is they provide specific guarantees like given an AZ outage, your data is still safe (provided you architect correctly).
Correct analogy would be: they promised to make 3 copies of my sandwich, from 3 different restaurants, and deliver them by 3 different cars, taking different routes, in case one of them gets in a crash. But in this case all 3 restaurants were bombed by Iran!