alt Hacker NewsOpenAI calls them 'mistakes'. But that's just a fig leaf.
Google does it too: "AI responses may include mistakes."
Mistakes have an air of innocence. But these are not mistakes, they are purposefully releasing stuff that they know is broken, they just don't know when it is broken...
Broken is a little hyperbolic.
Lots of totally viable essential or everyday products are not perfectly reliable.
Medicine is not 100% reliable. My car isn't 100% reliable. Hell, my phone and cellular network are not 100% reliable.
They are all still extremely useful tools. I might want them to be even better, but that's a cost versus quality question.