alt Hacker NewsCorrect me if I am wrong, can I use Jev and this tool for ticket classification? I mean, for instance, a level 1 ticket contains a screenshot of the login page that displays an error, LLM can do it perfectly, can Jev do it?
Replies
rgbrgb • today at 2:30 PM
It can’t do images but it can do a pretty good job of triaging urgency or choosing when to escalate. So I’d guess yes but it depends how detailed your classification is.
someguy101010 • today at 4:50 PM
you can use this for screenshots
At least for now, Jev is not multimodal. So a screenshot alone wouldn't cut it.