alt Hacker NewsWell put, they had a delicate line.
Those departments buy their products. If they took that angle publicly I bet many departments would suddenly been much less interested in buying/renewing. Accountability seems to be super unpopular (which says A LOT) with their customers.
I get it, but I also just don't understand why they couldn't effectively explain to the police that they were a for-profit company. The police definitely understand that!
Like, when the police were saying "we can't turn on body cameras all the time because it might violate victims rights" the correct response from axon was "we also happen to sell a very expensive victim redaction software on a separate SKU, until you buy that probably just want to let your officers use discretion wink-nod."
(I am maybe unfairly assuming here that their actual intent was to make money rather than protect the public from police abuses. I'd love to hear from folks at Axon if that isn't true!)