> 3. Define the problem

If you do this step well, in my experience, the next steps fall into place quickly.

My version: accurately naming the problem is the essence of problem solving. There are things you usually need to do before you can accurately name the problem, because most problems aren’t presented to you in textbook form.

Once properly defined and framed, it’s obvious how to solve most problems, most of the time.

If you’ve ever worked with someone amazingly good at accurately naming the problem, it’s hard to unsee it. This is one of the hidden talents of the most effective people I’ve met.