alt Hacker NewsI am incredibly unsympathetic to statements like the first reply to the issue "This sounds like a hardware issue. Please can you contact the reseller for a refund." from the "Software Engineering Manager at Raspberry Pi, working on firmware, bootloader, security and low-level Linux software." (Read: I suspect this person knew exactly what happened here)
If the reply was along the lines of "This is a new firmware check to curb fraud related to undisclosed aftermarket RAM upgrades with potentially unreliable chips." - I'd be fine with it, but basically just coming out to gaslight the user about the issue leaves a very sour taste in my mouth. In the end, they had to come clean anyway, big surprise.
I say this as someone who has been loving Pis despite their price for the straightforward and reliable long-term software support. Not gonna pretent like I'll never buy a Pi again, but it's another strike moving me to explore other options in the future.
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>(Read: I suspect this person knew exactly what happened here)
Yes they knew everything about how training DDR4 RAM works, they knew everything including that the seller doesn't know how their training code works and bailed out and no longer exists but still got paid and that it was worth it for the reseller.
One thing I like here is Raspberry Pi still lets engineers have interactions with end users like this (despite them not doing the best PR all the time).