This is not the first RNG bug on Zen 2, I recall after I first got mine that some application or other would quit immediately at startup because rdrand always returned -1, i.e. all 1s. It was fixed with a microcode update.
Do we now learn that they fixed "always generate all 1s" with "never generate all 0s"??
EDIT: I've been unable to reproduce the problem on my CPU, FWIW. It's a Ryzen 5 3600.
EDIT2: OK, update, I can reproduce it with rdrand16, rdrand32 is fine but rdrand16 can never generate all 0s. So my CPU does have this problem!
Embarrassing, but probably little practical impact, since these hardware random numbers are typically not used directly and instead seed a CSPRNG.
I'm getting 16-bit zeros on my Zen 3 chip (+1:3821, 0:3893, -1:3895), I will wait to get some statistically significant samples for the 32-bit values and update the forum thread. Maybe it was fixed after Zen 2?
Usually you do "rdrand % <some-number>" anyways, and in that case you will still get zeroes. True, your result might be skewed by 1/(maxint/some-number) but I guess that's not a big problem in practice
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The probability of generating a zero is incredibly low if you use the normal distribution curve.
So it is not necessarily that it doesn't generate zero, they did not run enough times to increase the probability of actually generating a zero.
It is just possible they decided crypto code that uses it was safer to skip zeros. (Whist mathematically it should be no more likely; it is vastly more likely someone will actually try that key).
It is also possible that their code was generating too many zeros and the easiest fix was to discard them all.
I always wonder how hardware bugs like this happen with the sheer amount of hardware validation that's done. It'd be fascinating to know how it slipped through the cracks, though I know almost nothing about this side of the industry sadly