The reason that we can (not that everyone, or even most people will) create higher quality software now is that it is now much easier to try out a bunch of edge and corner cases, which would have previously often required a prohibitive amount of time to set up and run. It's a dream! I can certainly believe that people aren't taking advantage of this, but they should be!

But I totally agree with you about the measurement problem. I think it's a very difficult time to be a hiring and firing manager.