alt Hacker NewsThis is only a reasonable stance at the very surface level.
1. "You either work with what we use" - so whatever organization you represent isn't capable of evaluating and shifting to more secure technologies?
2. "it is mostly unacceptable for an enterprise product to have opinionated decisions about what authentication it works with" - you think companies that care about security should not care about integrating with flawed protocols?
A potential customer making bad choices does not obligate a business to make bad choices for their business.
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> A potential customer making bad choices does not obligate a business to make bad choices for their business.
Indeed it does not. If you feel that strongly that you are willing to lose out on that customer, that's your right. But that does not mean the foregone customer is unreasonable for expecting you to work with their constraints in order to get their business.
It seems fair to me.
As a SaaS vendor, interacting with our customers about SAML usually involves:
a) them knowing what they want because they already have SAML-based SSO and it works for them; and
b) our contact on their side being some unfortunate support dude who got given SAML as their subject area for whatever reason, and who knows very little about it, and who is 4 levels in the org away from anyone empowered to make decisions as significant as moving away from SAML.