Lmao no. First press games are a scammer company based in Germany. I reported them to the Verbraucherzentrale Bundesverband...nothing.
I reported them to the UKICC and got a reply after like 7 months asking for more information (I'd given them plenty) and that they were very busy and it would probably take another year to look at it. I told them not to bother.
I have a different experience, Verbraucherzentrale has helped me putting Vodafone on their place regarding a phone contract that seemed almost impossible to cancel.