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4lx87today at 1:48 PM1 replyview on HN

The important part is the action items are assigned an owner and executed.

I’ve done plenty of postmortems and many meetings where we go through the motions but “leadership” does not assign and address follow-ups. Most organizations pay lip service to reliability.


Replies

mooredstoday at 1:51 PM

I agree. Finding the time to update docs, processes and code based on a post-mortem is, from my experience, the hardest part. Critical, but difficult.