No, we did not want it to offer weirdly irrelevant fake sympathy. We just wanted to talk in plain English and get relevant answers back in plain English, without us having to reel it it from going down some emotionally schizophrenic rabbit hole (like in TFA).
In TFA the chatbot got confused, and the author never decided to correct it with "no I'm trying to find an old tweet about NBA Dario" which a normie would do, and be satisfied with the result.