We're on Enterprise Standard, our renewal was up like 50% because "Gemini is included now think of all the added value" yet they won't even give us the latest models. I tried hard to champion Gemini internally once every user had it included, yet we ended up spending extra on Claude because Gemini has stagnated. Even the included usage for the Gemini CLI was taken away and now requires an extra subscription. I wonder if we we'll even see Gemini 4 before 2028. It's ridiculous.
Every time I hear stuff like this, I think of that Office Space thing... you don't want the Engineers talking directly to the customers.. well it sounds like the Engineers are also handling all releases and business decisions willy nilly.