alt Hacker NewsI agree. The tech industry prides itself on "easy UX" but in reality they make it easy to do the actions they want you as the user to do, not the actions you really want to do. They optimize for revenue, not for user happiness.
I agree. The tech industry prides itself on "easy UX" but in reality they make it easy to do the actions they want you as the user to do, not the actions you really want to do. They optimize for revenue, not for user happiness.
You're spot on.
It's actually not really difficult (in theory) to engineer good UX, you simply have to look at the decision tree representing the application's state space and re-balance it according to actual usage intents.
Meaning, you make the most frequent goals need fewest clicks.
Clearly, practically nobody does that. Why?